Job Description

Position: Care Coordinator

Location: Remote

Status: Full-time and part-time available

Summary: 

We are seeking a compassionate and organized Care Coordinator to join our team. This individual will be responsible for identifying social determinant barriers and/or providing resources for needs that are identified. This may include, but not limited to, locating and coordinating programs and services in local communities or through National Programs to help improve the quality of overall health and wellness. The employee may also perform diverse duties for various Diversified Nurse Consultants programs.

Responsibilities: 

• Conduct phone assessments to identify any needs and develop individualized care plans
• Advocate for members to ensure they receive appropriate services and support
• Monitor and evaluate member progress and adjust care plans as needed
• Provide education and support to members
• Develop and maintain an accurate and thorough knowledge of all program requirements
• Stay current on healthcare trends and best practices 

Qualifications: 

• Experience in healthcare, customer service, social work or nursing preferred  
• Excellent time management, organizational, and communication skills
• Ability to work independently and as part of a team
• Must comply with company credentialing requirements
• Must have a good working computer equipped with high-speed internet, and the ability to keep computer secure per HIPAA guidelines. 
• Excellent problem-solving and critical thinking skills
• Proficiency in Microsoft Office

This is a challenging and rewarding opportunity for a motivated individual who is passionate about making a difference in the lives of others. If you meet the qualifications and are committed to providing high-quality care services, we encourage you to apply for this position.

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