Job Description

As a Care Coordinator, you’ll play a vital role in supporting our Broward County clinics, ensuring every patient receives the high-quality care they deserve. You’ll collaborate with our providers, operational teams, and external partners to deliver efficient and compassionate care across both in-person care and virtual settings.

What you’ll do:

• Be the Backbone of Clinic Operations
• Provide crucial support for our MSK clinics, ensuring seamless day-to-day operations in both in-person care and virtual settings.
• Partner closely with Motion MSK providers to deliver a delightful and efficient patient experience.
• Support and Streamline Processes
• Manage scheduling, billing, and referrals while tracking key metrics to optimize workflows.
• Oversee the end-to-end referral process, ensuring timely communication and follow-up for patients and partners.
• Build Relationships
• Foster strong connections with clinical and operational teams, as well as external vendors and partners.
• Serve as a trusted point of contact for patients, ensuring they feel supported throughout their care journey.
• Define and Refine Operations
• Under the guidance of the General Manager, help shape and improve clinical operations workflows to deliver high-quality patient care at scale.
• Continuously assess and enhance processes to ensure efficiency and effectiveness across all care settings.

Requirements

• Bachelor’s degree in a related field or related hands on experience
• Have relevant work experience
• Worked in an ambulatory practice as a patient care coordinator, referral coordinator, or medical assistant
• Created and maintained operational workflows
• Partnered successfully with physicians to enable outstanding care delivery
• A passion for delivering exceptional patient care and operational excellence.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• A collaborative spirit, with experience working across teams and fostering partnerships.
• A proactive mindset and a knack for problem-solving to support continuous improvement.
• It’s a plus if you are multi-lingual or have start up experience

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