Job Description

As Director of Sales & Marketing your key responsibilities are to architect and steer hotel sales and marketing strategies into a new era of growth and innovation. This senior role demands a blend of visionary leadership strategic marketing genius and sales expertise poised to elevate our brand and drive revenue. The ideal candidate will possess a track record of crafting winning strategies inspiring teams and forging solid relationships with customers and partners alike.

What you will be doing:

• You will be responsible for overseeing commercial strategies for the hotel. Your goal is managing the asset by connecting strategy and business processes. Business processes should be designed to impact all revenue streams including focus on Rooms Catering Food & Beverage and Marketing.
• Lead the development and implementation of both shortterm and longterm strategies in all sales events and marketing channels to achieve hotels revenue goals and increase target market share performance.
• Produce your hotels Annual MultiYear Commercial Strategy Plan in partnership with on property leaders and regional support.
• Connect the performance needs for the hotel with the solutions designed by the Fairmont brand enterprise in each key segment the hotel serves.
• Work in conjunction with Brand eCommerce teams to build & establish hotel B2B marketing digital marketing social media public relations and communications channels. Guide these teams to ensure online hotel content is accurate and effective.
• Work with Commercial Leaders to establish optimal business mix review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods and review and approve retail and group pricing strategies.
• Develop and execute departmental expense budget and forecasts.
• Must be able to train and monitor the group transient and events contractual legal and risk agreement practices establish booking guidelines and pricing expectations full knowledge of sales and events booking platforms and uphold all company policies and procedures associated with managing these systems.
• Develop and maintain detailed and real time knowledge of all competitor and market activity.
• Responsible for the execution of the Fairmont Sales Incentive Program.
• Responsible for recruiting and retention of all sales and marketing roles.
• Lead engage and develop team members including ongoing performance development and Career Development Plans.
• Liaise with Fairmont Global Sales regional support and brand teams.
• Build strong relationships with CVB community groups/influencers and 3rd party travel partners.
• High level of engagement with customers from all sales segments.

Qualifications :

Your experience and skills include:

To fulfil this role successfully you should demonstrate the following minimum qualifications:

• Minimum of five (5) Years of Hotel Sales Catering or Marketing Experience.
• Management Experience (type): Director.
• Fouryear college degree preferred.
• Minimum Years of Leadership Experience in a FullService Hotel: 4 star plus.
• Additional Requirements (i.e. % of travel time etc.): Ability to travel on short notice and adaptable to schedule changes.
• Highly professional presentations and communication (oral and written) skills.
• Proficiency with standard Microsoft Office.
• Ability to perform critical analysis.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Additional/advanced degree coursework in business administration marketing and communications.
• Adaptable experience with business strategy business planning and business plan development.
• Experience in large matrix organizations.
• Knowledge of Opera Sales & Catering Software or comparable products.

Remote Work :

No

Employment Type :

Fulltime

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