Job Description

Who You Are

You thrive when building relationships with medical professionals to improve the delivery of healthcare and enhance patient wellness. You are energized by partnering with a team of healthcare providers and other professionals dedicated to serving their communities. You have a good working knowledge of accurate and complete HCC coding and documentation, quality and overall clinical performance in Value Based Care models that improve patient outcomes.

Who We Are

Oasis Health Partners (Oasis) is building healthier communities by advancing primary care. We partner with patients, providers and plans to provide personalized, local care for seniors in towns across America. We believe that patient needs come first, and that primary care is the foundation of patient-centric healthcare. With Oasis, patients receive better access and care. Providers receive the data, resources and expertise to be successful in value-based care arrangements. Payers get the benefit of a solution that improves performance, drives growth and reduces the total cost of care in hard-to-engage markets.

Together, we will boldly advance primary care for those that need it most. We are excited for you to join us on this journey. We invite you to be a part of Oasis, where you'll discover we do the right thing, build things together and go all in --- while having fun!

Your Role

As a Value Partner, you engage primary care practices as the representative of Oasis to improve patient health and outcomes. Navigating the health system can be complicated for everyone. You will form deep relationships with providers to understand their challenges and create solutions to ensure patients can access the care they deserve.

Additional responsibilities:

• Become a trusted partner to primary care providers (PCPs) and their clinical/office staff, serving as an extension of the practice in/around the community
• Work with provider offices and the Oasis team to schedule and prepare for preventative care visits, as well as ensure appropriate follow-up care is scheduled
• Support practices and clinicians with information and education regarding accurate HCC coding and documentation in conjunction with preventative care visits
• Ensure patients remain actively engaged with their PCP
• Support PCP with value-based care activities including quality clinical documentation and maintenance of clinician and patient interactions within electronic health records
• Help with appointment scheduling (if needed), transportation coordination, mail order prescriptions, referring to community resources, educating patients and arranging for durable medical equipment (DME)
• Support, educate, and assist patients and their families to navigate and access their healthcare benefits and programs in partnership with practice staff
• Connect and support patient and family members through ongoing communication including calls, texts, and emails to support care plan goals

Investment In Our Team

We invest in the personal and professional success of our team. We take care of our people and offer robust benefits including medical, dental, vision and generous time off plans. We are committed to supporting your growth with a development program that starts with onboarding and continues throughout your career. As an inclusive, passionate and diverse team, you will partner with professionals who understand the importance of high-value, high-impact patient care.

We invite you to be a part of Oasis Health, where you'll discover we listen first, build things together, always do the right thing, have fun and most importantly, are all in!

About You

• You live in southern GA
• You are passionate about being part of a team to help identify the root cause of patients' conditions
• You care about improving access to care. You provide the same level of commitment to patients that you would your own family
• You have a healthcare background including working in a clinical environment
• You may have a coding, quality or Medicare Risk Adjustment background, giving you the expertise to help physicians properly diagnose conditions to improve clinical outcomes.
• You are a relationship oriented, high performing individual with strong interpersonal and organizational skills
• You have at least two years of experience with demonstrated examples of service excellence
• You are comfortable working independently to support PCPs, patients and their families
• You are energized by helping people and solving problems
• You are prepared to travel within your community to meet providers and patients, largely in healthcare provider offices
• You have demonstrated an ability to master and improve on administrative workflows
• Your written and oral communication skills are strong
• You enjoy working as part of a team
• You have a track record of success in a remote work environment
• You possess a High School Diploma/GED

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